When will I receive my refund?

Once we have processed your return, you will receive a confirmation email from us. The processing of your return usually takes 2-5 business days.

How can I cancel my order?

Please send us an email to info@collectclo.com if you want to cancel your order. Alternatively, you can fill out the contact form.

Can I return my order?

You have a right to cancel your order within 14 days. Please note that we only accept unworn and unwashed items. For returns, please fill out the contact form.

If you have any further questions, please fill out the contact form and we will get back to you as soon as possible.